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Tips for Improving Collaboration
- Have a shared sense of purpose—a reason to be a team instead of a collection of individual contributors—that encourages members to sacrifice for the good of the team.
- Urge members to share credit and assume merited blame—steps that will enable them to learn from mistakes. Clearly articulate areas of interdependency.
- Establish goals with a timeline for each, and agree about how to prioritize the goals. Talk about how teamwork will ensure success.
- Determine areas of accountability, including expectations for notifying or consulting each other, when necessary.
- Clarify roles that are critical to the achievement of the team's mission so that team members know exactly what the others expect.
- Before making important decisions, agree on the decision making method: authority, majority, consensus, or unanimity.
- Push for full, relevant participation from each person. Create synergy by actively building on each other's strengths and ideas. Discussing candor often promotes it.
- Clarify and talk about implicit and explicit team norms. (These cannot be imposed from outside the group).
- Encourage active, empathic listening, especially during conflict or heated debate.
- Embrace tension and realize it is both healthy and desirable. Contention, however, is not productive. Engage in robust discussion and confront disagreements behind closed doors. Present a united front otherwise.
