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Tips for Improving Group Decision Making
- Decide how the group will make a particular decision: majority rule, consensus, or voting.
- To consider all available data before making a decision, encourage dialogue, not monologue. Seek and hear disconfirming evidence.
- Decide on the goal. Zero in on the critical and put aside the trivial. Separate "wants" from "must haves."
- Support a sincere search for answers and avoid a groupthink mentality that causes members not to anticipate consequences to their decisions.
- Frame decisions. Create a mental border that encloses a particular aspect of a situation. Outline its key elements and to create a structure for understanding it. Embrace "Occam's Razor," a principle that states "Entities should not be multiplied unnecessarily."
- Don't rely too heavily on the status quo. Ask yourselves, "If we weren't already doing this, would we choose to do this now?"
- Avoid sunk cost arguments. Just because you've already spent time, money, or other resources on something doesn't mean you should continue spending resources on it.
- Present facts, not inferences or judgments.
- Think about the full context of the situation, without overemphasizing one focal event. Know what you're looking for, and train your eyes to see it.
- Ask for information explicitly. Create a culture that makes information sharing the default position.
